Aspen Hotel Queenstown offers a full range of guest services and facilities to help make your stay memorable.
Whether you'd like to take a tour, explore the region by bus, enjoy one of the many activities that Queenstown has to offer, or just take a relaxing spa, we have something for you.
We have three computers available for guests to use in the reception area. WIFI access tickets can be purchased from reception. Wireless internet access is also available in the restaurant, lobby, bar and across all of our hotel rooms.
Visit hotel reception for all the latest information on the many activities that Queenstown has to offer. Our friendly and informative staff are more than happy to help with your decisions. Most activities can be charged to your room account, which requires payment in full upon departure. Rental car information is also available from reception.
Orbus runs approximately every 15 minutes between the hours of 6.00am and midnight daily. The pick-up point is from the main road outside the hotel. There are very favourable rates into town and the surrounding area.
There is a ski and snowboard drying area located by hotel reception.
A same-day dry cleaning service is available Monday to Friday. Please use the laundry bag located in your room and bring it to reception by 8.00am for return delivery by 5.00pm.
Our guest laundry, in the Courtyard Block between rooms 537 and 538, is open daily from 7.00am – 10.00pm. There are two-coin operated washing machines and dryers (2 x NZD$2.00 each) and laundry powder is available from reception at a cost of NZD$2.00 per bag.