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Hotel Facilities

Aspen Hotel Queenstown offers a full range of guest services and facilities to help make your stay memorable.

Whether you'd like to take a tour, explore the region by bus, enjoy one of the many activities that Queenstown has to offer, or just take a relaxing spa, we have something for you.

For Any Enquiries

Please contact our friendly staff

0800 427 688 or Email Us

Internet Services

We have three computers available for guests to use in the reception area. WIFI access tickets can be purchased from reception. Wireless internet access is also available in the restaurant, lobby, bar and across all of our hotel rooms.

Tour & Sightseeing Desk

Visit hotel reception for all the latest information on the many activities that Queenstown has to offer. Our friendly and informative staff are more than happy to help with your decisions. Most activities can be charged to your room account, which requires payment in full upon departure. Rental car information is also available from reception.

Orbus Travel

Orbus runs approximately every 15 minutes between the hours of 6.00am and midnight daily. The pick-up point is from the main road outside the hotel. There are very favourable rates into town and the surrounding area.

Ski Storage & Drying Room

There is a ski and snowboard drying area located by hotel reception.

Guest Laundry & Dry Cleaning

A same-day dry cleaning service is available Monday to Friday. Please use the laundry bag located in your room and bring it to reception by 8.00am for return delivery by 5.00pm.

Our guest laundry, in the Courtyard Block between rooms 537 and 538, is open daily from 7.00am – 10.00pm. There are two-coin operated washing machines and dryers (2 x NZD$2.00 each) and laundry powder is available from reception at a cost of NZD$2.00 per bag.

For Any Enquiries

Please contact our friendly staff

0800 427 688 or Email Us
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